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Delivery Policy

Our standard charge of €2.99 for delivery covers packing and postage costs, for a maximum weight of 20 kilos. We deliver to all postal areas in Cyprus. All delivery charges will be shown at checkout, before and after confirmation of your order.  All prices include VAT.

Standard delivery takes 3-5 working days with delivery between 9am to 5.30pm. If any products you've requested are not in stock, we will email you to let you know. (Costs shown are per delivery address, per delivery day.)

Refund Policy

Thanks for shopping at www.philippidescy.com. If you are not entirely satisfied with your purchase, you can either return your order for a full refund or exchange it for something else. You can return or exchange your purchase for up to 30 calendar days from the purchase date. Returned or exchanged products must be in the condition you received them and in the original box and/or packaging.

You will be notified upon receiving your returned item  and right after inspection. If your return is approved, we will initiate a refund to your credit card (or original method of payment). You will receive the credit within a certain amount of days, depending on your card issuer's policies. You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non­refundable. If you receive a refund, the cost of return shipping will be deducted from your refund unless it’s prepaid by yourselves.